Menus now blurred on my Sky HD box

[StephenSky]

Since yesterday, my Sky menus have appeared slightly blurred and almost out of focus. It has also started on the picture as well where at random, it also appears out of focus, but bounces back. I thought TV may have developed a fault, but on switching to, 'FreeView', menus and picture are perfect.

I have tried to photograph the fault, but picture appears sharp in photos!

I have rebooted my Sky box twice now to no effect. Is this a fixable fault?

[Annie+UK]

Your TVs freeview settings will be separate from the HDMI settings, I suspect someone has change the HDMI settings by mistake, this is why freeview looks OK

[StephenSky]

---

@Annie+UK wrote:

Your TVs freeview settings will be separate from the HDMI settings, I suspect someone has change the HDMI settings by mistake, this is why freeview looks OK

---

There's only me, so I can confirm, I haven't touched anything...

[Mark39 · Accepted solution]

Try switching both your tv and your Sky box off at the plug for 5 minutes. While they're off, disconnect the HDMI cable at both ends, swap the ends over and reconnect it.

[StephenSky]

---

@Mark39 wrote:

Try switching both your tv and your Sky box off at the plug for 5 minutes. While they're off, disconnect the HDMI cable at both ends, swap the ends over and reconnect it.

---

Thank you for suggestion. Will try that later once finished watching F1 LOL

[Annie+UK]

---

@StephenSky wrote:

---

@Annie+UK wrote:

Your TVs freeview settings will be separate from the HDMI settings, I suspect someone has change the HDMI settings by mistake, this is why freeview looks OK

---

There's only me, so I can confirm, I haven't touched anything...

---

Has your TV had a firmware update recently?

[StephenSky]

---

@Mark39 wrote:

Try switching both your tv and your Sky box off at the plug for 5 minutes. While they're off, disconnect the HDMI cable at both ends, swap the ends over and reconnect it.

---

Well, blow me down with a feather LOL I pulled the box out to remove power from it, when I suddenly remembered, yesterday morning I also pulled the box out to reboot it from a 'frozen screen'!

I pushed the HDMI cable firmly in the slot, although to be fair, it didn't feel loose, BUT, I no longer have a blurred picture/menu! I'll mark your answer as a resolution once I've tested this evening's viewing, but many thans for your suggestion!

[StephenSky]

---

@Annie+UK wrote:

---

@StephenSky wrote:

---

@Annie+UK wrote:

Your TVs freeview settings will be separate from the HDMI settings, I suspect someone has change the HDMI settings by mistake, this is why freeview looks OK

---

There's only me, so I can confirm, I haven't touched anything...

---

Has your TV had a firmware update recently?

---

Aawww bless, my TV is 12 years old, it only ever got the one update 6 months after I got her...

[Annie+UK]

---

@StephenSky wrote:

---

@Annie+UK wrote:

---

@StephenSky wrote:

---

@Annie+UK wrote:

Your TVs freeview settings will be separate from the HDMI settings, I suspect someone has change the HDMI settings by mistake, this is why freeview looks OK

---

There's only me, so I can confirm, I haven't touched anything...

---

Has your TV had a firmware update recently?

---

Aawww bless, my TV is 12 years old, it only ever got the one update 6 months after I got her...

---

Even more "Modern" TVs are out of date before you unbox them, manufacturers seem to stop updating much sooner than the life of the TVs 😞

[Mark39]

---

@StephenSky wrote:

---

@Mark39 wrote:

Try switching both your tv and your Sky box off at the plug for 5 minutes. While they're off, disconnect the HDMI cable at both ends, swap the ends over and reconnect it.

---

Well, blow me down with a feather LOL I pulled the box out to remove power from it, when I suddenly remembered, yesterday morning I also pulled the box out to reboot it from a 'frozen screen'!

I pushed the HDMI cable firmly in the slot, although to be fair, it didn't feel loose, BUT, I no longer have a blurred picture/menu! I'll mark your answer as a resolution once I've tested this evening's viewing, but many thans for your suggestion!

---

Sounds promising!