This discussion topic has been answered Discussion topic: Lost connection to second tv
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Message posted on 16 Apr 2025 12:53 PM
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Managed to lose connection from sky box to second tv (no signal on second tv) Not sure where to put the cable as there are two ports on the sky box and also the cable has in and out on it! Tried both ports and cable set to in then out but still nothing...:don't see anywhere else to plug it into if indeed that's what connects it!
Thanks in advance
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Message posted on 18 Apr 2025 05:07 PM - last edited: 18 Apr 2025 05:10 PM
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@Driver123456789 wrote:
Hi, thanks again for taking time to help
The pink sky cable goes from the sky box into the back of the main tv at the moment. The bottom connection In the picture (the top cable goes into the splitter box) have I got the cables mixed up?
Ah yes, @Driver123456789
The lead from the SKY box needs to go to the input on your Splitter (& not to the TV).
One of the HDMI outputs from the splitter then needs to go to the main TV & I am assuming the other goes to your TV in the Kitchen
BTW TVs do not output any video via HDMI connections (just audio via an ARC labelled connection)
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Message posted on 16 Apr 2025 01:48 PM
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Re: Lost connection to second tv
Where is your second TV - if it is in another room then it is highly likely that TV is connected via an RF cable (usually called Aerial) rather than the AV or Scart connectors you have pictured
On the SKy HD box this is usally plugged into the RF2 connection & the mnormal TV Aerial input on the TV
Message posted on 16 Apr 2025 01:52 PM - last edited: 16 Apr 2025 01:53 PM
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Re: Lost connection to second tv
Looking at your 2nd picture again - have you switched over to SKY Q (the box on the top looks like SKY Q)
If this is the case you cannot use your existing cables directly like you did with SKY HD
Message posted on 16 Apr 2025 02:17 PM
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Re: Lost connection to second tv
Message posted on 16 Apr 2025 05:37 PM
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Re: Lost connection to second tv
Hi, the second tv is through the wall to the kitchen. I have a sky Q box but do not see where an ariel would fit. Everything was working perfectly on both tvs until this no signal message. I am ignoring the scary cable now as was a red herring! Thanks for taking time to reply
Message posted on 16 Apr 2025 05:44 PM - last edited: 16 Apr 2025 05:44 PM
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Re: Lost connection to second tv
@Driver123456789 Sky Q boxes do not have RF inputs/outputs, the original aerial cable from the Sky+ box setup should still be behind your unit and should allow you to simply put both ends together as one will be a male connector and the other a female connector
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Message posted on 16 Apr 2025 05:47 PM
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Re: Lost connection to second tv
@Driver123456789 wrote:
Hi, the second tv is through the wall to the kitchen. I have a sky Q box but do not see where an ariel would fit. Everything was working perfectly on both tvs until this no signal message. I am ignoring the scary cable now as was a red herring! Thanks for taking time to reply
So do you have a small SKY mini box in your Kitchen
Message posted on 16 Apr 2025 06:40 PM
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Re: Lost connection to second tv
No it was connected via the main tv somehow. Only have one box
Message posted on 16 Apr 2025 06:42 PM
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Re: Lost connection to second tv
@Driver123456789 wrote:
No it was connected via the main tv somehow. Only have one box
In which case when you say it was working perfectly was this after you got SKY Q and were you just using it to watch Freeview TV (i.e. no SKY or other Satellite channels) ?
Message posted on 17 Apr 2025 12:57 AM
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Re: Lost connection to second tv
Hi again, no only using sky Q?
Message posted on 17 Apr 2025 12:59 AM
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Re: Lost connection to second tv
Hi again no only using sky Q?
Message posted on 17 Apr 2025 07:34 AM
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Re: Lost connection to second tv
@Driver123456789 wrote:Hi again no only using sky Q?
Hi, again just for clarity, on the second TV (in the kitchen) you used to get the full Sky Q interface/menu's etc?
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Message posted on 17 Apr 2025 08:09 AM
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Re: Lost connection to second tv
Hi, the second tv showed whatever channel was on the main tv only. No menu or anything for sky
Message posted on 17 Apr 2025 08:15 AM
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Re: Lost connection to second tv
@Driver123456789 wrote:
Hi, the second tv showed whatever channel was on the main tv only. No menu or anything for sky
So going back to the 2nd image where does the cable with the pink plug go to - is it a splitter box ?
Message posted on 18 Apr 2025 04:26 PM
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Re: Lost connection to second tv
Hi, thanks again for taking time to help
The pink sky cable goes from the sky box into the back of the main tv at the moment. The bottom connection In the picture (the top cable goes into the splitter box) have I got the cables mixed up?
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