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Discussion topic: Linking Disney+ to Sky

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This message was authored by: ADMac

Linking Disney+ to Sky

Okay, so Sky email me telling me that I am entitled to free Disney+. I don't have an app enabled device but, no problem, Sky advise me to go to my account online and enable. When you try this you get the error "You need a Disney+ subscription to do this. Please check you've added Disney+ to your account before trying again" 
You go to Disney+ and select the partner option to be re-directed back to Sky. Hmm.
Phone Sky again x2 - routed around the system but confirmed that I should be entilted to watch Disney+ on my laptop or similar and I should go to the Disney+ app on my Ipad. No joy. Then got in touch with Disney+ support - after quite a while, instructed to contact Sky again (now 4 times) to ask for a direct activation link. There has to be an easier way?
Any advice / guidance would be appreciated, thanks

 

 

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This message was authored by: Annie+UK

Re: Linking Disney+ to Sky

Posted by a Superuser, not a Sky employee. Find out more

You posted in the Sky Plus forum, Sky Plus customers don't get free Disney+ as their Satellite box in incapable of running ANY apps, you require a newer Sky TV service to get Disney+

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This message was authored by: ADMac

Re: Linking Disney+ to Sky

You can watch Disney+ online - and this is what Sky have said I am able to do....

This message was authored by: nigea99

Re: Linking Disney+ to Sky

Posted by a Superuser, not a Sky employee. Find out more

@ADMac wrote:

You can watch Disney+ online - and this is what Sky have said I am able to do....


hi @ADMac 

 

As @Annie+UK says  Disney+ is not available to SKY + customers

See this link :

https://helpforum.sky.com/t5/Sky-TV/Your-Sky-TV-just-got-even-better-with-Disney/ba-p/5233029

 

If you have been advised otherwise then they have misinformed you

This message was authored by: oj01

Re: Linking Disney+ to Sky

Posted by a Superuser, not a Sky employee. Find out more

@ADMac wrote:

You can watch Disney+ online - and this is what Sky have said I am able to do....


No doubt you can watch Disney+ online. But not as part of the free offer linked to your Sky subscription.


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Member Of The Community Since 2011
Staying on Sky+HD until Sky force me off
This message was authored by: caesarome

Re: Linking Disney+ to Sky

Posted by a Superuser, not a Sky employee. Find out more

@ADMac 

Can you confirm that you are a Sky+ customer because if you are then you can not watch Disney+ online via your Sky account.

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This message was authored by: TimmyBGood

Re: Linking Disney+ to Sky

Posted by a Superuser, not a Sky employee. Find out more

@ADMac 

 

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