Discussion topic: Keep losing signal
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Message posted on 27 May 2024 12:56 PM
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Keep losing signal
My sky keeps losing signal on all channels, why?
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Message posted on 27 May 2024 12:57 PM
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Re: Keep losing signal
"No Satellite Signal" is an error generated by your Sky box, it has nothing to do with broadband (Internet connectivity) and usually indicates an issue with one or more of the following:
• The Tuners in the sky box
• The input sockets on the Sky box
• The plugs on the cables
• The cables themselves
• The Sockets on the dishes LNB
• The dishes LNB has gone faulty for the connections the box is using
• You have plugged your Sky+ box into a dish that is only compatible with Sky Q
You may have to call out a local satellite installer, unless you have Sky Protect insurance, to check/fix your system, another option is to move to Sky Q, as during the move all issues will be resolved as part of the install, there is also the option of Sky Glass or Sky Stream, if you want to move away from satellite TV and use the Internet
Message posted on 27 May 2024 12:59 PM
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Re: Keep losing signal
This only started after I asked for my sky to be moved to new address on the 11th June, never had a problem before..
Message posted on 27 May 2024 01:20 PM
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Re: Keep losing signal
Coincidence. There's nothing Sky can do to make your dish setup provide a degraded signal.
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