Keep getting this display does not support hdcp

[the+tunnel]

Keep getting this display does not support hdcp 

[the+tunnel]

Ready to cancel sky  watching Netflix more than sky

[the+tunnel]

Ready to ditch this viewing sky not working for a long time. Watch Netflix more than sky 

Keeps dropping out 

THIS DISPLAY DOES NOT SUPPORT HDCP 

[Daniel0210]

@the+tunnel 

You have posted this on the Sky Q board and the Sky+ board so which platform do you have? 

[Daniel0210]

@the+tunnel 

You have posted this on the Sky Q board and the Sky+ board so which platform do you have? 

[Mark39]

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@the+tunnel wrote:

Keep getting this display does not support hdcp 

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Most likely an HDMI handshake issue, between your tv and Sky box. Check that your tv has up to date firmware. Switching your tv off at the plug before turning on your Sky box may also prevent it happening.

[the+tunnel]

I have done this 400 times over the last month.  Does not work.

A friend in the next village has the same sky message.  I have a lg tv and she has a Samsung. 

So why does this happen.  Ready to dish sky....  called sky and they stated they do not know of such problems 

[Daniel0210]

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@Daniel0210 wrote:

@the+tunnel 

You have posted this on the Sky Q board and the Sky+ board so which platform do you have? 

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[the+tunnel]

I have an original box and upgrade to sky q on the 18th when new box arrives 

[Mark39]

Might be either a box or tv fault. Bear in mind you're using an end of life Sky platform. You can probably negotiate a good deal .to upgrade to Sky Q. Or to cancel, 31 days notice is required.

[Annie+UK]

Have you tried a different HDMI cable?

[Mark39]

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@the+tunnel wrote:

I have an original box and upgrade to sky q on the 18th when new box arrives 

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That should resolve it.

[the+tunnel]

Just talked to customer service compliant with log on information could not provide password after 20 years could not remember. Had account number. Address after on hold for 10 minutes. 

So mad ready to cancel account. Can anyone suggest a better alternative to SKY

[Annie+UK]

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@the+tunnel wrote:

Just talked to customer service compliant with log on information could not provide password after 20 years could not remember. Had account number. Address after on hold for 10 minutes. 

So mad ready to cancel account. Can anyone suggest a better alternative to SKY

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How can anyone possibly know the answer to that without any idea of your viewing habits!

[Mark39]

The Sky forum is probably not the best place to ask...