Is SKY+HD box DRX890WL-Z the same as DRX890WL without the '-Z' at the end ? Thanks.

[Pastor+Slocket]

My Sky+HD box ref. DRX890WL-Z needs replacing and I've found one that looks identical on the photos, but this one is missing the '-Z' at the end of the ref. number. My question is 'are they the same and will it work once the card is put in?' 

[nigea99]

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@Pastor+Slocket wrote:

My Sky+HD box ref. DRX890WL-Z needs replacing and I've found one that looks identical on the photos, but this one is missing the '-Z' at the end of the ref. number. My question is 'are they the same and will it work once the card is put in?' 

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hi @Pastor+Slocket 

Since October last year you can no longer pair a card with a box it was not paired with then (i.e. it will only work in the existing box)

Thus getting another box would not help you as you could not pair your card in it, unfortunately

[Mark39]

@Pastor+Slocket if your current Sky box isn't working correctly, the alternative is to upgrade to Sky Q or Stream. You may already have received a letter or email  inviting you to upgrade for free.

[nigea99]

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@Mark39 wrote:

@Pastor+Slocket if your current Sky box isn't working correctly, the alternative is to upgrade to Sky Q or Stream. You may already have received a letter or email  inviting you to upgrade for free.

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@Pastor+Slocket if you do consider switching to SKY Q. you may wish to read some notes I have made for people considering switching from SKY +/HD to SKY Q

SKY +/HD to SKY Q 

[TimmyBGood]

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@Pastor+Slocket wrote:

 will it work once the card is put in?' 

No. Unfortunately all historic advice about replacing a failed Sky+ HD box by moving the card over is now out of date and consequently very misleading.  The eBay vendors probably don't know this and are selling in good faith.

[Pastor+Slocket]

Thanks for your quick reply.

[Pastor+Slocket]

Thanks for your informative reply.

[Pastor+Slocket]

Thanks Mark.

[Pastor+Slocket]

Thanks for your reply.

[Exiled-in-HH]

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@TimmyBGood wrote:

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@Pastor+Slocket wrote:

 will it work once the card is put in?' 

No. Unfortunately all historic advice about replacing a failed Sky+ HD box by moving the card over is now out of date and consequently very misleading.  The eBay vendors probably don't know this and are selling in good faith.

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... the consequence should be to offer a refund when the seller is told pairing is no longer possible🤔

[Pastor+Slocket]

Thank you, it's all so confusing.