This discussion topic has been answered Discussion topic: Insert viewing card...again

This message was authored by: june08 · ‎05 Jan 2023

I keep getting a message asking me to reinsert my viewing card...this has happened before and if i dont reboot everything i cant access anything other than what is currently on.

Its ridiculous if i have to keep doing this every other week as getting to switch it off etc is in an awkward place.

Can someone please advise or do i have to actually call Sky customers service to get this sorted??

This message was authored by: SKY1992bf · ‎05 Jan 2023

@june08 It sounds like either a faulty card or card reader if it happens on a regular basis, either way I think you'll need to call sky

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
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This message was authored by: SKY1992bf · ‎05 Jan 2023

@june08 It sounds like either a faulty card or card reader if it happens on a regular basis, either way I think you'll need to call sky

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
If you would like to post a “Send Your Thanks to Sky” message please click Here

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