I want to change my sky package . Really want to speak to a human

[cow-boy60]

I currently pay for sky HD sports and the variety bundle. I can no longer afford this 81.50 gbp,! I am shortly to become a pensioner and would like the sports and variety bundle plus Netflix, willing to get rid of HD. If not cheaper want to cancel Sky altogether

[caesarome]

The Variety package is an old one that does not exist anymore as it has been replaced by the Sky Signature one which is basically the same plus it gives access to Sky Boxsets.

As we are customers here you will need to call Sky so under “Need more help” at the bottom of this page if it is available should be the number to use:

https://www.sky.com/help

[TimmyBGood]

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@cow-boy60 wrote:

 would like the sports and variety bundle plus Netflix, 

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The best deal would almost certainly be through Sky Stream with Essential TV and the Sports add-on.  Sky has no incentive to offer discounts on Sky+ HD as it's an obsolete platform which is increasingly costly to maintain for small number of users.

[cow-boy60]

Thanks for your help. Please could someone supply a telephone number so I can aarange to change my package deal.

[nigea99]

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@cow-boy60 wrote:

Thanks for your help. Please could someone supply a telephone number so I can aarange to change my package deal.

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hi @cow-boy60 

Note - I do not think you will be able to get Netflix & remain on SKY HD  as you need a SKY device that supports apps to activate

I believe these are the current methods for contacting Sky. Depending on your reason for making contact some methods are more appropriate than others …

call Customer Services by dialling 150 (free) from either a Sky mobile or a Sky Talk landline.

All calls will start automated which may offer you the online help route or try to send you here to the forum. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.

Note: if your services are restricted due to a missed payment phone contact is unlikely to work.

online help via this link
https://www.sky.com/help
At the end of the help it MAY provide a phone number if it's appropriate.

 Sky Assistant is now available at the top of sky.com/help (or as a chat bubble bottom right if used before) for most service issues and gives you 24/7 help and a quick response. It will provide you with multiple choice options based on your problem and will provide troubleshooting steps to fix any service issues.

Social Media You can also get in touch via the messaging services on: Facebook, Instagram, or X (links at the bottom of the forum page).