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Discussion topic: I need to renew a contract but sky box apparently obsolete.

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This message was authored by Charliedave This message was authored by: Charliedave

I need to renew a contract but sky box apparently obsolete.

I have recently discussed renewing my contract with Sky but to have Sky Q they have said we would need a new box as ours is so old it would not support Netflix. We have had ours for 14 years  and it can sometimes be a little unpredictable. But sky want to charge us an extra £99 pounds for box but a new customer only pays £20. Is it worth escalating this issue do you think