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Discussion topic: I have to use my pin on sky comedy and sky atlantic everytime despite having a sky signature account

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This message was authored by bobmail This message was authored by: bobmail

I have to use my pin on sky comedy and sky atlantic everytime despite having a sky signature account

Is there any way to solve this problem please? All my other sky accounts are fine


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This message was authored by TimmyBGood This message was authored by: TimmyBGood Answer

Re: I have to use my pin on sky comedy and sky atlantic everytime despite having a sky signature acc

Posted by a Superuser, not a Sky employee. Find out more

@bobmail 

 

Atlantic, Comedy and Documentaries are taking advantage of a recent change in the Broadcasting Code to transmit 'post-watershed' content before 21:00.  When they are doing so the 'Mandatory Daytime Protection' PIN required by the Code applies: this cannot be removed by a subscriber.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: I have to use my pin on sky comedy and sky atlantic everytime despite having a sky signature acc

Posted by a Superuser, not a Sky employee. Find out more

It's working as expected, see my FAQ for an explanation

Annie  ( Please Note: I am Neurodivergent - ASD )
This message was authored by TimmyBGood This message was authored by: TimmyBGood Answer

Re: I have to use my pin on sky comedy and sky atlantic everytime despite having a sky signature acc

Posted by a Superuser, not a Sky employee. Find out more

@bobmail 

 

Atlantic, Comedy and Documentaries are taking advantage of a recent change in the Broadcasting Code to transmit 'post-watershed' content before 21:00.  When they are doing so the 'Mandatory Daytime Protection' PIN required by the Code applies: this cannot be removed by a subscriber.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by DF500 This message was authored by: DF500

Re: I have to use my pin on sky comedy and sky atlantic everytime despite having a sky signature acc

Why is there no option to completely remove this PIN ? our houshold consists entirely of people all over the age of 40. 

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: I have to use my pin on sky comedy and sky atlantic everytime despite having a sky signature acc

Posted by a Superuser, not a Sky employee. Find out more

@DF500 wrote:

Why is there no option to completely remove this PIN ? our houshold consists entirely of people all over the age of 40. 


Ask OFCOM

Annie  ( Please Note: I am Neurodivergent - ASD )
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: I have to use my pin on sky comedy and sky atlantic everytime despite having a sky signature acc

Posted by a Superuser, not a Sky employee. Find out more

@DF500 

As @Annie+UK indicates, because there is no provision for that in the relevant regulation and underlying legislation.  Remember that this essentially dates from the 'moral panic' which accompanied the arrival of non-terrestrial television, and consequently isn't particularly rational (and long pre-dates streaming services).

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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