Discussion topic: I have to use my pin on sky comedy and sky atlantic everytime despite having a sky signature account

This message was authored by: bobmail · ‎19 Jan 2021

Is there any way to solve this problem please? All my other sky accounts are fine

This message was authored by: TimmyBGood · ‎20 Jan 2021

Atlantic, Comedy and Documentaries are taking advantage of a recent change in the Broadcasting Code to transmit 'post-watershed' content before 21:00. When they are doing so the 'Mandatory Daytime Protection' PIN required by the Code applies: this cannot be removed by a subscriber.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

View this Answer within the discussion

This message was authored by: Annie+UK · ‎19 Jan 2021

It's working as expected, see my FAQ for an explanation

Annie ( Please Note: I am Neurodivergent )

My Sky Plus FAQ My Sky Glass/Stream FAQ

Hardware: Sky+HD Services: Sky Go Extra (via Xbox Series X) • Box sets • Sky Cinema • Sky Sport Complete • Sky Multiscreen • HD Basic

This message was authored by: TimmyBGood · ‎20 Jan 2021

@bobmail

Atlantic, Comedy and Documentaries are taking advantage of a recent change in the Broadcasting Code to transmit 'post-watershed' content before 21:00. When they are doing so the 'Mandatory Daytime Protection' PIN required by the Code applies: this cannot be removed by a subscriber.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: DF500 · ‎28 Feb 2022

Why is there no option to completely remove this PIN ? our houshold consists entirely of people all over the age of 40.

This message was authored by: Annie+UK · ‎28 Feb 2022

@DF500 wrote:

Why is there no option to completely remove this PIN ? our houshold consists entirely of people all over the age of 40.

Ask OFCOM

Annie ( Please Note: I am Neurodivergent )

My Sky Plus FAQ My Sky Glass/Stream FAQ

Hardware: Sky+HD Services: Sky Go Extra (via Xbox Series X) • Box sets • Sky Cinema • Sky Sport Complete • Sky Multiscreen • HD Basic

This message was authored by: TimmyBGood · ‎01 Mar 2022

@DF500

As @Annie+UK indicates, because there is no provision for that in the relevant regulation and underlying legislation. Remember that this essentially dates from the 'moral panic' which accompanied the arrival of non-terrestrial television, and consequently isn't particularly rational (and long pre-dates streaming services).

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Discussion topic: I have to use my pin on sky comedy and sky atlantic everytime despite having a sky signature account

I have to use my pin on sky comedy and sky atlantic everytime despite having a sky signature account

Re: I have to use my pin on sky comedy and sky atlantic everytime despite having a sky signature acc

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Re: I have to use my pin on sky comedy and sky atlantic everytime despite having a sky signature acc

Re: I have to use my pin on sky comedy and sky atlantic everytime despite having a sky signature acc

Re: I have to use my pin on sky comedy and sky atlantic everytime despite having a sky signature acc

Re: I have to use my pin on sky comedy and sky atlantic everytime despite having a sky signature acc

Re: I have to use my pin on sky comedy and sky atlantic everytime despite having a sky signature acc

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