Discussion topic: I have no satellite connection
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Message posted on 20 Sep 2026 10:11 AM
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I have no satellite connection
I have no satellite connection
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Message posted on 20 Sep 2026 10:23 AM
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Re: I have no satellite connection
@William129 you could try Sky's help here: https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-plus-error-message-broken-image
The cause is most likely a fault with your dish or cables. Unfortunately Sky no longer provide engineer support for Sky+ equipment unless you have Sky Protect, so you'll need to contact a local satellite engineer to take a look.
Alternatively now might be a good time to consider upgrading to Sky Q, as mentioned in the help guide. Any dish or cabling issues will be addressed as part of the Sky Q installation at no additional cost to you.
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