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Discussion topic: How do I get to speak to a human being at Sky?

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This message was authored by StuartF This message was authored by: StuartF

How do I get to speak to a human being at Sky?

I had an engineer visit the other day and he advised me to speak to someone at Sky.  Their customer service has deteriorated so much this seems impossble.  Anyone got any ideas?

 

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This message was authored by GD1 This message was authored by: GD1

Re: How do I get to speak to a human being at Sky?

Posted by a Superuser, not a Sky employee. Find out more

@StuartF   You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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