Hard drive

[Bread+toast]

I'm having problems with my hard drive I have followed the prompts but still no luck ? 

[caesarome]

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@Bread+toast wrote:

I have followed the prompts but still no luck ? 

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No sure what you have done but what problems are you having ?

[Bread+toast]

A message came up saying I was having problems with my hard drive and I'd have to reset by hiting a link which I did abd that meant I lost all my recordings etc but it didn't fix it !!!

[Annie+UK]

Was the message "Diskless Mode"? This would indicate a failed Drive if you have Full System Reset you box with no change

[Bread+toast]

No it says "there is a problem with ur hard disk drive 

[Annie+UK]

Try a Planner rebuild:

For Sky Plus HD boxes (DRX890/DRX895) with the latest software try the following instructions:

• Press SERVICES on your Sky remote control
• Go to Help
• Select Sky+ Rebuild
• Press SELECT (this will start the rebuild)

If the above does not work try the following (Note: the first 5 steps are better done whilst looking at the remote control as the feedback on screen can be confusing):

• Press SERVICES on your Sky remote control
• Press 0 (very old boxes may need you to press 4 instead)
• Press 0
• Press 1
• Press SELECT (You should now be in the hidden menu)
• Press 7 (Sky+ Rebuild)
• Press SELECT (An on-screen message will be displayed)
• Press SELECT (this will start the rebuild)

The above and so much more can be found in my Sky Plus F⋅A⋅Q

[Bread+toast]

Thank u tried that but said it can't be done in diskless mode 

[Annie+UK · Accepted solution]

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@Bread+toast wrote:

Thank u tried that but said it can't be done in diskless mode 

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Hard drive has failed 😞

See my Sky Plus  FAQ for an explanation of "Diskless Mode"

[Bread+toast]

So what do I do now ? Lol 😂 

[Annie+UK]

You'll need a replacement DRX890 or DRX895 (bigger HDD)

You should find secondhand boxes online from places like eBay etc...

[Mark39]

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@Bread+toast wrote:

So what do I do now ? Lol 😂 

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Sky would no doubt do you a good deal to upgrade to Sky Q, if that's an option for you.

[Bread+toast]

Thank u yes I think that's what I'm going to have to do but getting thru on phone is a nightmare 😱