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Discussion topic: Hard drive failure

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This message was authored by: Susiebabie

Hard drive failure

My hard drive has failed but I have a replacement box. How do I get my card to work in new box

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This message was authored by: Mark39

Re: Hard drive failure

Posted by a Superuser, not a Sky employee. Find out more

You can't,  I'm afraid.  Sky no longer allow you to pair your Viewing Card with a replacement box.

 

You'll need to upgrade to Sky Q or Stream.

This message was authored by: caesarome

Re: Hard drive failure

Posted by a Superuser, not a Sky employee. Find out more

@Susiebabie 

I'm afraid you can't as a viewing card can no longer be paired to another Sky+ box so from here on in you would need to upgrade to Sky Q by calling them about this.

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This message was authored by: jdh73

Re: Hard drive failure

I have the same issue. Technical faults for days and various other issues.

 

Can I get someone to replace the hard drive as I really don't want skyq? Too complicated to try it myself.

This message was authored by: Mark39

Re: Hard drive failure

Posted by a Superuser, not a Sky employee. Find out more

@jdh73 I believe that would work, if you can find someone to do it, though I'm not sure it would be worth the cost? 

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