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Discussion topic: Hard disk drive

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This message was authored by: Ann2200

Hard disk drive

I am unable to record programs there is a message  saying  'There is a problem with your hard disk drive'

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This message was authored by: Mark39

Re: Hard disk drive

Posted by a Superuser, not a Sky employee. Find out more

@Ann2200 you could try a Planmer Rebuild and a System Reset, as explained here: https://www.sky.com/help/sky-tv/sky-tv-plus/sky-plus-watching-sky-tv/sky-plus-recordings/articles/re...

 

However, it's likely that the hard disk has failed and you'll need to upgrade to either Sky Q or Stream. It's not possible to replace a Sky+ box. Alternatively if you really want to stay with Sky+ you could engage an electronics specialist to replace the hard disk.

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