Disney plus activation

[-6]

We have sky and Disney plus included, on the app it says "already yours" 

but wont let us log in and asks us to pay a subscription.

Can you help

[Annie+UK]

You have posted in the Sky Plus forum,! Sky Plus does not have access to Apps (Disney+)

Please answer the following question so that your thread can be moved to the correct place, where you're more likely to get help with your query

Which Sky TV Service do you have?

• Sky Q (Satellite box)
• Sky Glass (Internet TV)
• Sky Stream (Internet box)