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Discussion topic: 'Dead' Sky TV+ box

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This message was authored by: Wi47

'Dead' Sky TV+ box

Hello.

My Sky + HD box is non responsive. It is 19 years. 

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This message was authored by: Mark39

Re: 'Dead' Sky TV+ box

Posted by a Superuser, not a Sky employee. Find out more

Any lights on the front panel? Have you checked the fuse in the plug and tried a different power socket?

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This message was authored by: Wi47

Re: 'Dead' Sky TV+ box

Hi.

There's one sad red light on the far right. I've turned everything on and off, changed the fuse etc.

This message was authored by: Mark39

Re: 'Dead' Sky TV+ box

Posted by a Superuser, not a Sky employee. Find out more

@Wi47 it's a long time since I had a Sky+ box, and I can't remember what the light on the far right relates to! Assuming it's the power LED, you could try Sky's help here: https://www.sky.com/help/articles/sky-box-stuck-on-standby-sky-plus-hd

 

If that doesn't fix it, I'm afraid it's likely that your box has given up.

This message was authored by: oj01

Re: 'Dead' Sky TV+ box

Posted by a Superuser, not a Sky employee. Find out more

@Mark39 wrote:

@Wi47 it's a long time since I had a Sky+ box, and I can't remember what the light on the far right relates to! Assuming it's the power LED, you could try Sky's help here: https://www.sky.com/help/articles/sky-box-stuck-on-standby-sky-plus-hd

 

If that doesn't fix it, I'm afraid it's likely that your box has given up.


Yes, it's the power LED. Green - On, Amber - Standby, Red - Deep Sleep


Sky Community Forum SuperUser
Former Sky+HD Beta Tester
Sky Signature, Sky Sports, Sky HD, Sky Mobile
Member Of The Community Since 2011
Staying on Sky+HD until Sky force me off
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