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Discussion topic: Damage to sky

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This message was authored by: Balcombe1

Damage to sky

I today had full fibre connected at my home and after connection I was unable to connect to my Sky plus. On inspection outside it was noticed that the disc has been damaged during installation of the full fibre. I have reported this to my provider and am waiting to hear back from them. However in the meantime I am unable to use my Sky.
I have had my Sky plus for approximately 16 years and some time back was offered Sky Q for free. I am now interested in taking up your offer. 
Please could you contact me as soon as possible with regard to both issues. 

Sheila Hughes

 

 

 

 

 

 

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This message was authored by: caesarome

Re: Damage to sky

Posted by a Superuser, not a Sky employee. Find out more

@Balcombe1 

As we are customers here you would need to call Sky about upgrading to Sky Q, but you should note Sky Q is much different to Sky+.

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This message was authored by: nigea99

Re: Damage to sky

Posted by a Superuser, not a Sky employee. Find out more

hi @Balcombe1 

 

You may, also, wish to read some notes I have made for people considering switching from SKY +/HD to SKY Q

SKY +/HD to SKY Q 

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