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Discussion topic: Craig stannard

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This message was authored by: Stannard1

Message posted on ‎22 Jul 2025 01:07 PM

Craig stannard

The cable from the sky dish has been accidentally cut and now we have no signal on the sky tv box.

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Message posted on ‎22 Jul 2025 01:14 PM

Re: Craig stannard

Posted by a Superuser, not a Sky employee. Find out more

@Stannard1 

 

You have posted the same question on both the sky Q board and the sky plus board 

 

please confirm which system you have as the advice will differ 


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Message posted on ‎22 Jul 2025 01:15 PM

Re: Craig stannard

Posted by a Superuser, not a Sky employee. Find out more

@Stannard1 

If it is a Sky+ box that you have got then Sky will not come out as they do not support these anymore so you will have to call a company local to you about this.

 

If you do have Sky Q then give Sky a call.

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Message posted on ‎22 Jul 2025 01:16 PM - last edited: ‎22 Jul 2025 01:18 PM

Re: Craig stannard

Posted by a Superuser, not a Sky employee. Find out more

@Stannard1  Your duplicate thread on the Sky Q board has been removed as you already raised the same query on this board.

 

Please confirm if you have a Sky+HD box or Sky Q  as the response/outcome will be different.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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