0

Discussion topic: Connecting issues

Reply
Avatar for TiffanyB
Level 0 icon
What's this?
This message was authored by: TiffanyB

Message posted on ‎25 Oct 2026 03:41 PM

Connecting issues

My sky TV was absolutely fine. I went up stairs for an hour and when I came back down and turned the TV on it wasn't working and won't allow internet access
Report post
Post 1 of 3
160 Views
0 Likes
Reply
Reply

All Replies

Avatar for GD1
Level 16 icon
What's this?
Superuser
This message was authored by: GD1

Message posted on ‎25 Oct 2026 03:44 PM

Re: Connecting issues

Posted by a Superuser, not a Sky employee. Find out more

@TiffanyB  Any on screen messages?  In what way isn't it working?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Report post
Post 2 of 3
158 Views
Reply
Avatar for Mark39
Level 16 icon
What's this?
Superuser
This message was authored by: Mark39

Message posted on ‎25 Oct 2026 03:55 PM

Re: Connecting issues

Posted by a Superuser, not a Sky employee. Find out more

@TiffanyB for clarity, you've posted in the Sky+ set top box forum. This issue isn't typically a Sky+ issue.

 

Do you have Sky+? Or Sky Stream?

Report post
Post 3 of 3
154 Views
0 Likes
Reply
Reply