This discussion topic has been answered Discussion topic: Connecting a new remote
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Message posted on 17 Feb 2023 08:15 PM
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Just bought a new sky+ remote to replace a old one that doesn't work properly .. trying to connect it to sky+ box , but I can't find the instructions to do it ?
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Message posted on 17 Feb 2023 08:53 PM
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A Sky+ remote should control a Sky+HD box without any configuration.
If you've just bought a new remote, I would have thought it would be a Sky+HD remote like the one shown here: https://www.pricerunner.com/pl/95-4578575/Remote-Controls/Sky-Sky-HD-Remote-Control-Compare-Prices
You can find the model number of your Sky box on the rear panel, I think.
It will be easier to help if you can clarify which remote and which Sky box.
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Message posted on 17 Feb 2023 08:24 PM
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Re: Connecting a new remote
Just press the Sky button on the remote as it should then start to operate your Sky+ box.
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Message posted on 17 Feb 2023 08:25 PM
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Re: Connecting a new remote
There's no need to connect a remote to a Sky+ box - it should just work. Unless you've bought a Sky+HD remote and want to use it with a Sky+ box (for example)?
Message posted on 17 Feb 2023 08:37 PM
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Re: Connecting a new remote
I believe it's a sky+hd box and a sky+ remote
Message posted on 17 Feb 2023 08:53 PM
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A Sky+ remote should control a Sky+HD box without any configuration.
If you've just bought a new remote, I would have thought it would be a Sky+HD remote like the one shown here: https://www.pricerunner.com/pl/95-4578575/Remote-Controls/Sky-Sky-HD-Remote-Control-Compare-Prices
You can find the model number of your Sky box on the rear panel, I think.
It will be easier to help if you can clarify which remote and which Sky box.
Message posted on 21 Feb 2023 02:35 PM
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Re: Connecting a new remote
The remote is a sky+HD remote and the system is a sky+hd box . I've check the back and there is no model name on it
Message posted on 22 Feb 2023 01:00 PM
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New remote issius
Bought new sky+ remote but won't connect to Sky+hd box
Message posted on 22 Feb 2023 01:19 PM
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Re: New remote issius
What happens after you press the big Sky button on it will it not operate your box then ?
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Message posted on 22 Feb 2023 01:21 PM
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Re: New remote issius
No nothing woks ... didn't know if there was some sort of pairing setup I have to go through
Message posted on 22 Feb 2023 01:27 PM
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Re: New remote issius
@Millerman008 wrote:
Bought new sky+ remote but won't connect to Sky+hd box
You posted previously that you have a Sky+HD remote and a Sky+HD box. Either way, no pairing is needed. Either a Sky+ or a Sky+HD remote should control a Sky+HD box without any configuration.
If it doesn't work, it looks like either the box or the remote is faulty.
Message posted on 22 Feb 2023 01:32 PM
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Re: Connecting a new remote
Could the age of the sky+hd box be a issius ... 8 years +
Message posted on 22 Feb 2023 01:58 PM
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Re: Connecting a new remote
No, though it does increase the likelihood of it developing a fault.
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