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Discussion topic: Click on catchup tv and get told to connectHD box to broadband. Sky.com/connect not helpful

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L1nger
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Click on catchup tv and get told to connectHD box to broadband. Sky.com/connect not helpful

‎13 Nov 2023 10:51 AM

What do I need to do?

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Annie+UK
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Superuser
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Re: Click on catchup tv and get told to connectHD box to broadband. Sky.com/connect not helpful

‎13 Nov 2023 10:59 AM

Posted by a Superuser, not a Sky employee. Find out more

For On Demand your Sky box needs to be connected to your broadband router either via Wifi or Ethernet cable (recommended)

Annie, I am Neurodivergent — My Sky FAQs: Plus • Glass / Stream

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Annie+UK
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Superuser
This message was authored by Annie+UK This message was authored by: Annie+UK Answer

Re: Click on catchup tv and get told to connectHD box to broadband. Sky.com/connect not helpful

‎13 Nov 2023 10:59 AM

Posted by a Superuser, not a Sky employee. Find out more

For On Demand your Sky box needs to be connected to your broadband router either via Wifi or Ethernet cable (recommended)

Annie, I am Neurodivergent — My Sky FAQs: Plus • Glass / Stream
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TimmyBGood
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Re: Click on catchup tv and get told to connectHD box to broadband. Sky.com/connect not helpful

‎13 Nov 2023 05:07 PM

Posted by a Superuser, not a Sky employee. Find out more

@L1nger 

 

https://www.sky.com/help/articles/setting-up-sky-plus-connecting-to-internet 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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