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Discussion topic: Charged to return sky box

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This message was authored by: Jeferis

Message posted on ‎10 Apr 2025 02:55 PM

Charged to return sky box

Why am I being asked to pay for the post office to collect my parcel @£13.80 when the pre paid label says free???? 
jeferis

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This message was authored by: Daniel0210

Message posted on ‎10 Apr 2025 02:57 PM

Re: Charged to return sky box

Posted by a Superuser, not a Sky employee. Find out more

@Jeferis 

What were you returning? You've posting in the Sky+ board and Sky+ equipment doesn't need returning as it wasn't loaned to you. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: Mark39

Message posted on ‎10 Apr 2025 03:02 PM

Re: Charged to return sky box

Posted by a Superuser, not a Sky employee. Find out more
@Jeferis wrote:

Why am I being asked to pay for the post office to collect my parcel @£13.80 when the pre paid label says free???? 
jeferis

Check with the Royal Mail?

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This message was authored by: Jeferis

Message posted on ‎10 Apr 2025 05:46 PM

Re: Charged to return sky box

Many thanks

now sorted

thanks to all

jeferis

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