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Discussion topic: Channelhas frozen and I am unable to change programme to another channel

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Avatar for DavidC1
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This message was authored by: DavidC1

Message posted on ‎29 Nov 2023 07:46 PM

Channelhas frozen and I am unable to change programme to another channel

Ability to change channel frozen. Have turned Sky box off for 4 mins and restarted to no effect

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Avatar for Annie+UK
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This message was authored by: Annie+UK

Message posted on ‎29 Nov 2023 08:09 PM

Re: Channelhas frozen and I am unable to change programme to another channel

Posted by a Superuser, not a Sky employee. Find out more

Have you tried pulling the mains plug out for at least 5 minutes?

 

If you have then, try a Planner Rebuild

See question Q02 in my Sky Plus F⋅A⋅Q
I am Neurodivergent ❄ My F•A•Qs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus
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