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Discussion topic: Channel loss

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Avatar for Return123
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This message was authored by: Return123

Message posted on ‎01 Mar 2023 08:42 PM

Channel loss

Getting message 'sky box isn't getting a satellite signal'. After starting the reboot still not getting certain channels the were originally there?

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Avatar for Annie+UK
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Superuser
This message was authored by: Annie+UK

Message posted on ‎01 Mar 2023 08:49 PM

Re: Channel loss

Posted by a Superuser, not a Sky employee. Find out more

What are your Signal Strengths/Qualities? Take a look at the link below:

Question Q11 in my Sky Plus F⋅A⋅Q
I am Neurodivergent ❄ Sky+HD ❄ LG NanoCell TV ❄ Xbox Series X ❄ Raspberry Pi 5 (Debian Linux)
My F•A•Qs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus
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This message was authored by: Mark39

Message posted on ‎01 Mar 2023 08:50 PM

Re: Channel loss

Posted by a Superuser, not a Sky employee. Find out more

Looks like you have a fault with your dish, the LNB (on the arm of the dish) or cabling. Give Sky a call to book an engineer who will investigate.

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