Channel loss warning

[Yvonne38]

A warning keep coming up saying channel will be lost by August. Although we have started a new package 

[Annie+UK]

If you have HD then that message is wrong as it refers to some SD channels only

[nigea99]

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@Yvonne38 wrote:

A warning keep coming up saying channel will be lost by August. Although we have started a new package 

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hi @Yvonne38 

Which box do you have - do you have an HD box or still a very old SD only box ?

Did you by any chance get a second hand HD box ?

If you do have an HD box you shouldn;t  loose the channels in August and should not be getting the message but it is possible that SKY records are not correct and thus you are getting the nessage.