2

Discussion topic: Cant record full hour program

Reply
This message was authored by teapot+44 This message was authored by: teapot+44

Cant record full hour program

I have on three ocations try to record programms that are an hour long but my Sky HD+ will only record about three quarters of that. I have only three hours of recordings on the hard disk 


Best Answers
This message was authored by Annie+UK This message was authored by: Annie+UK Answer

Re: Cant record full hour program

Posted by a Superuser, not a Sky employee. Find out more

Try a Planner rebuild:

For Sky+HD boxes (DRX890/DRX895) with the latest software try the following instructions:
• Press SERVICES on your Sky remote control
• Go to Help
• Select Sky+ Rebuild
• Press SELECT (this will start the rebuild)

If the above does not work try the following (Note: the first 5 steps are better done whilst looking at the remote control as the feedback on screen can be confusing):
• Press SERVICES on your Sky remote control
• Press 0 (very old boxes may need you to press 4 instead)
• Press 0
• Press 1
• Press SELECT (You should now be in the hidden menu)
• Press 7 (Sky+ Rebuild)
• Press SELECT (An on-screen message will be displayed)
• Press SELECT (this will start the rebuild)

 

The above and so much more can be found in my Sky+ FAQ
Annie( I am Neurodivergent ) - Sky Plus FAQ - Sky Stream FAQ

View this Answer within the discussion

Reply

All Replies

This message was authored by Annie+UK This message was authored by: Annie+UK Answer

Re: Cant record full hour program

Posted by a Superuser, not a Sky employee. Find out more

Try a Planner rebuild:

For Sky+HD boxes (DRX890/DRX895) with the latest software try the following instructions:
• Press SERVICES on your Sky remote control
• Go to Help
• Select Sky+ Rebuild
• Press SELECT (this will start the rebuild)

If the above does not work try the following (Note: the first 5 steps are better done whilst looking at the remote control as the feedback on screen can be confusing):
• Press SERVICES on your Sky remote control
• Press 0 (very old boxes may need you to press 4 instead)
• Press 0
• Press 1
• Press SELECT (You should now be in the hidden menu)
• Press 7 (Sky+ Rebuild)
• Press SELECT (An on-screen message will be displayed)
• Press SELECT (this will start the rebuild)

 

The above and so much more can be found in my Sky+ FAQ
Annie( I am Neurodivergent ) - Sky Plus FAQ - Sky Stream FAQ
This message was authored by caesarome This message was authored by: caesarome

Re: Cant record full hour program

Posted by a Superuser, not a Sky employee. Find out more

Try a planner rebuild:


Press Services on your remote

Select Help

Select Sky+ Rebuild


This should take no longer than 10 minutes, don't do it if you are recording or due to start recording something.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 100 minutes

New Discussion