Cannot series link

[oxogrant]

Hi I hope someone can help.

I have just have had to replace ny Sky + box & since I hooked up my new box I cannot series link programs, I also have found that if I am in tv guide it will not show any program synopsis & will only show programs for that day & not any day after.

[oj01]

@oxogrant Have you Paired your viewing card to the new box? 

[oxogrant]

@oj01  I paired the card to the box online but it seems to only partially work.

[Annie+UK]

Sounds like one of the dish cables is not working

What are your Signal Strengths/Qualities? Take a look at the link below:

Question Q11 in my Sky Plus F⋅A⋅Q

[oxogrant]

@Annie+UK  Signal strength & quality both nearly full bars on input 1 but nothing showing for signal strength & signal quality for input 2

[Annie+UK]

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@oxogrant wrote:

@Annie+UK  Signal strength & quality both nearly full bars on input 1 but nothing showing for signal strength & signal quality for input 2

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That's the issue, check out my FAQ Q39

[Mark39]

@oxogrant if you have only ONE cable from the dish it needs to be plugged into the dish input 1 socket, and you need to turn on Single Feed Mode in your Sky box's Installer Menu.

[oxogrant]

@Mark39 I have 2 boxes, the one I'm having trouble with is the second box

[oxogrant]

@Annie+UK  Thank you Annie I will check that out & hopefully it will sort it

[oxogrant]

@Annie+UK  Sorry has not worked, it looks like I will have to get someone in.