Cannot live pause channel 5 sky+ box

[Sandy2020]

Hi tried to pause channel 5 as someone knocked on the door but says live pause not available, it's working on all other channels. Anyone else had this problem. Not able to rewind either. Using sky+ box

[Annie+UK]

Try a Planner Rebuild

See question Q02 in my Sky Plus F⋅A⋅Q

and/or

Try informing viewerR@sky.uk (Viewer Relations Team)

[oj01]

---

@Sandy2020 wrote:

Hi tried to pause channel 5 as someone knocked on the door but says live pause not available, it's working on all other channels. Anyone else had this problem. Not able to rewind either. Using sky+ box

---

Same issue here. It seems to happen with Channel 5 now and again.

[caesarome]

@Sandy2020 

Give it a go now if you haven't tried it again as it is working for me.