Cancelled upgrade to Sky Q but have lost Sky Multiroom

[Buster+Scruggs]

Hi,

I recently decided to cancel my Sky Q upgrade, within a few days of the initial agreement.

I previously had sky+ with multiroom, but since I cancelled my upgrade I have now lost all channels to my second box. 

Will Sky reinstate my multiroom package if I contact them? 

[Annie+UK]

I'm surprised all of your Sky Plus boxes cards have not been disabled as this is what usually happens due to sky's daft ordering system 😞

You'll need to get new cards sent to you by Sky

You can contact Sky using the number here (See the "Need more help?" dropdown near the bottom of the page)

Note: Make sure you have the correct country flag selected in the bottom-right of the page