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Discussion topic: Cancellation email

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Avatar for Brad08
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This message was authored by: Brad08

Message posted on ‎02 May 2024 04:15 PM

Cancellation email

Hello I have received an email saying my sky package has been canceled how every I have not done so. Can you please clear this up for me 

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎02 May 2024 04:22 PM

Re: Cancellation email

Posted by a Superuser, not a Sky employee. Find out more

As customers all we can say is does your online account show any pending cancellation, you could also call Sky to confirm that everything is OK as it might be that this has been sent in error.

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎02 May 2024 04:22 PM

Re: Cancellation email

Posted by a Superuser, not a Sky employee. Find out more

@Brad08 
You aren’t contacting Sky Customer Services by posting on here. This is primarily a customer to customer forum.

 

If you're happy the email is genuine you'll need to call Sky to report this. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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