This discussion topic has been answered Discussion topic: Can't record

This message was authored by: Peter3501 · ‎23 Feb 2026

Noticed the light on Sky + HD Box has gone out (little green light is still on) and now can't record any programs or watch any programs previously recorded

This message was authored by: caesarome · ‎23 Feb 2026

@Peter3501

Try a planner rebuild:

Press Services on your remote

Select Help

Select Sky+ Rebuild

This should take no longer than 10 minutes, don't do it if you are recording or due to start recording something. Your recordings and downloads are safe when doing this.

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This message was authored by: caesarome · ‎23 Feb 2026

@Peter3501

Try a planner rebuild:

Press Services on your remote

Select Help

Select Sky+ Rebuild

This should take no longer than 10 minutes, don't do it if you are recording or due to start recording something. Your recordings and downloads are safe when doing this.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This discussion topic has been answered Discussion topic: Can't record

Can't record

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