4

This discussion topic has been answered Discussion topic: Can't access Disney+ keeps saying there is a error

Reply
Answered - Go to Answer
Avatar for Buddy27
Level 1 icon
What's this?
This message was authored by: Buddy27

Message posted on ‎25 Mar 2026 01:54 PM

Can't access Disney+ keeps saying there is a error

I have sky+ which now includes Disney and I can no longer access this on my TV or on my mobile app
Report post
Post 1 of 5
700 Views
0 Likes
Reply
View answer in the context of this discussion

Best Answers
Avatar for Mark39
Level 16 icon
What's this?
Superuser
This message was authored by: Mark39 Answer

Message posted on ‎25 Mar 2026 02:05 PM

Re: Can't access Disney+ keeps saying there is a error

Posted by a Superuser, not a Sky employee. Find out more

@Buddy27 Disney+ isn't available for Sky+ users, I'm afraid.

View this Answer within the discussion

Report post
Post 3 of 5
694 Views
0 Likes
Reply

Did this answer not help you?
Reply

All Replies

Avatar for Angel_Aka
Level 10 icon
What's this?
This message was authored by: Angel_Aka

Message posted on ‎25 Mar 2026 02:04 PM

Re: Can't access Disney+ keeps saying there is a error

@Buddy27 wrote:
I have sky+ which now includes Disney and I can no longer access this on my TV or on my mobile app

Disney+ is not included with any Sky+ channel subscription. Only Sky Q and Stream/Glass customers get Disney+ included in their subscription. 

Report post
Post 2 of 5
695 Views
Reply
Avatar for Mark39
Level 16 icon
What's this?
Superuser
This message was authored by: Mark39 Answer

Message posted on ‎25 Mar 2026 02:05 PM

Re: Can't access Disney+ keeps saying there is a error

Posted by a Superuser, not a Sky employee. Find out more

@Buddy27 Disney+ isn't available for Sky+ users, I'm afraid.

Report post
Post 3 of 5
695 Views
0 Likes
Reply

Did this answer not help you?
Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎25 Mar 2026 02:05 PM

Re: Can't access Disney+ keeps saying there is a error

Posted by a Superuser, not a Sky employee. Find out more

@Buddy27 

Disney+ is not available through Sky for Sky+ / Sky+HD customers. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Report post
Post 4 of 5
692 Views
0 Likes
Reply
Avatar for oj01
Level 14 icon
What's this?
Superuser
This message was authored by: oj01

Message posted on ‎25 Mar 2026 04:28 PM

Re: Can't access Disney+ keeps saying there is a error

Posted by a Superuser, not a Sky employee. Find out more

@Buddy27 And, as it's not available via your Sky+HD Box, this shouldn't affect your ability to access Disney+ via your TV App or Mobile App. 


Sky Community Forum SuperUser
Former Sky+HD Beta Tester
Member Of The Community Since 2011
Staying on Sky+HD until Sky force me off
Report post
Post 5 of 5
643 Views
0 Likes
Reply
Reply
Answered - Go to Answer