CNN Channel Access

[Smithdav]

I have a valid Sky+ card with a sky box which have not been changed in the last two years. I believe CNN have recently encrypted their signal. The text on the screen states your sky viewing card needs to be paired to your SKY+ box which I have done and the screen on channel 506 states Pairing Successful your channel will be available shortly - this does not change.

As a Sky customer I believe this channel should be available. How do you get this channel reinstated.

[Mark39]

@Smithdav see Sky's post here: https://helpforum.sky.com/t5/What-s-On/What-is-Happening-on-SKY-CNN-HD-is-now-Encrypted-But-Free-to-...

[nigea99]

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@Smithdav wrote:

I have a valid Sky+ card with a sky box which have not been changed in the last two years. I believe CNN have recently encrypted their signal. The text on the screen states your sky viewing card needs to be paired to your SKY+ box which I have done and the screen on channel 506 states Pairing Successful your channel will be available shortly - this does not change.

As a Sky customer I believe this channel should be available. How do you get this channel reinstated.

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hi @Smithdav 

For clarity do the other SKY channels work OK  ?

[Smithdav]

Yes all all my other channels I previously had access appear to work ok