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Discussion topic: Box issues

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This message was authored by: Blurtey

Message posted on ‎26 Dec 2025 08:52 PM

Box issues

I have a problem with my sky had box

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎26 Dec 2025 08:58 PM

Re: Box issues

Posted by a Superuser, not a Sky employee. Find out more
@Blurtey wrote:

I have a problem with my sky had box

@Blurtey 

What problem is it? 


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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This message was authored by: Blurtey

Message posted on ‎26 Dec 2025 09:01 PM

Re: Box issues

I have a message saying how to upgrade on channels I have always had?

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This message was authored by: Mark39

Message posted on ‎26 Dec 2025 09:22 PM

Re: Box issues

Posted by a Superuser, not a Sky employee. Find out more

@Blurtey try re-pairing your Viewing Card by carrying out a New Install (assuming your box is connected to the internet). If that doesn't work, you'll have to call, I'm afraid.

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