Box Freeze/Black Screen

[Dubble]

Just lately, everytime I pause, rewind or fast forward, the screen goes black or freezes. I have go either onto the planner and click another programme or switch off at the mains and reset the box to continue watching. Any ideas as to why this is happening?

[Annie+UK]

Try a Planner Rebuild

See question Q02 in my Sky Plus F⋅A⋅Q

[Exiled-in-HH]

Sounds like the box is waving the 'I'm about to fail' flag🙁

[Dubble]

@Annie+UK Do I need to do this even though it only happens watching in real time and not when watching programmes on the planner?

[Annie+UK · Accepted solution]

A planner rebuild reboots the box safely as well so fixes a few strange happenings on the box, it's always worth a try

[Dubble]

@Annie+UK That has worked, thank you!

[SandraGail]

What's a planner reboot?

[Mark39]

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@SandraGail wrote:

What's a planner reboot?

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You mean a Planner Rebuild ? I believe it re-catalogues and tidies up recordings on the disk.