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Discussion topic: Blank boxes during searches
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This message was authored by: AlanMcDonagh
Message posted on 16 May 2026 12:56 PM
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Blank boxes during searches
Selecting home button shows blank boxes. When scrolling channels again boxes are blank. Whilst watching a chanel then searching other channels, back button does not retrieve previous programme
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 16 May 2026 01:10 PM
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Re: Blank boxes during searches
Try a planner rebuild:
Press Services on your remote
Select Help
Select Sky+ Rebuild
This should take no longer than 10 minutes, don't do it if you are recording or due to start recording something. Your recordings and downloads are safe when doing this.
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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