Apparent incorrect PIN

[JayLogan]

So I wanted to download some of a show to my phone when I was going away for when I'm in and out of data range, it said I needed a pin to even download the things so I set one up. Now it's saying it's wrong every time I put it in. I only just did and tried resetting it multiple times and it STILL says it's wrong 

[Lisa-P1987]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147