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Discussion topic: Anyone had Programmes on series link not recording and unable to use pause?

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This message was authored by Camo20 This message was authored by: Camo20

Anyone had Programmes on series link not recording and unable to use pause?

This has been going on for about a week now and I can't figure out why! 


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This message was authored by Annie+UK This message was authored by: Annie+UK Answer

Re: Anyone had Programmes on series link not recording and unable to use pause?

Posted by a Superuser, not a Sky employee. Find out more

Try a Planner rebuild:

For Sky+HD boxes (DRX890/DRX895) with the latest software try the following instructions:
• Press SERVICES on your Sky remote control
• Go to Help
• Select Sky+ Rebuild
• Press SELECT (this will start the rebuild)

If the above does not work try the following (Note: the first 5 steps are better done whilst looking at the remote control as the feedback on screen can be confusing):
• Press SERVICES on your Sky remote control
• Press 0 (very old boxes may need you to press 4 instead)
• Press 0
• Press 1
• Press SELECT (You should now be in the hidden menu)
• Press 7 (Sky+ Rebuild)
• Press SELECT (An on-screen message will be displayed)
• Press SELECT (this will start the rebuild)

 

The above and so much more can be found in my Sky+ FAQ
Annie, I am Neurodivergent — FAQs: Sky Plus • Sky Stream

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This message was authored by Annie+UK This message was authored by: Annie+UK Answer

Re: Anyone had Programmes on series link not recording and unable to use pause?

Posted by a Superuser, not a Sky employee. Find out more

Try a Planner rebuild:

For Sky+HD boxes (DRX890/DRX895) with the latest software try the following instructions:
• Press SERVICES on your Sky remote control
• Go to Help
• Select Sky+ Rebuild
• Press SELECT (this will start the rebuild)

If the above does not work try the following (Note: the first 5 steps are better done whilst looking at the remote control as the feedback on screen can be confusing):
• Press SERVICES on your Sky remote control
• Press 0 (very old boxes may need you to press 4 instead)
• Press 0
• Press 1
• Press SELECT (You should now be in the hidden menu)
• Press 7 (Sky+ Rebuild)
• Press SELECT (An on-screen message will be displayed)
• Press SELECT (this will start the rebuild)

 

The above and so much more can be found in my Sky+ FAQ
Annie, I am Neurodivergent — FAQs: Sky Plus • Sky Stream
Camo20
Topic Author
This message was authored by Camo20 This message was authored by: Camo20

Re: Anyone had Programmes on series link not recording and unable to use pause?

Thanks so much- all sorted now!

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