HDMI connected devices talk to each other using an HDCP compliance script. If either device fails the exchange, you will see the on-screen message "This display does not support HDCP".
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Why not try these steps...
- Reset the HDMI
- Turn the power off and disconnect all connected devices for at least 60 seconds.
- Try an alternative HDMI cable.
- If you're using an extended cable, try using a 1.5m HDMI cable.
- Connect the Sky box directly to the TV
- Bypass sound systems, splitters and other devices.
- Check other devices
- Are Games Console, Blu-Ray, DVD players also affected?
- Is the TV on the latest software?
- For instructions on how to check and update the TV firmware version, consult the TV manual, visit the Support section of the manufacturer's website or call their support line.
Sky Q customers will see "This screen does not support HDCP" and should take a look at this help page.
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