stream puck not switching on.

[pilgrim44]

good morning. is anybody else's stream puck not switching on? mine is just flashing a white light rapidly.  have they released an update that's knocked it for six again?

[GD1]

@pilgrim44  Unplug the puck for a few seconds and plug back in, it normally fixes most issues.

There has been no updates during the holiday period .

[lettice]

Try the,power restart first as mentioned above.

If that does not help, you need to do the recovery,procedure as described on step 4 of this Sky help article;

https://www.sky.com/help/home/sky-tv/sky-tv-stream/fixing-a-problem-sky-stream/fixing-sky-glass-sky-...