sound echoes

[Janineguerrero5]

When I watch some channels I get annoying echoing as though the sound from my TV and the sound from the Sky Stream are not synced! Is there a fix for this. I'm paying nearly £50 per month for sub optimal service.

[Danz994]

Hi there @Janineguerrero5 I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141