This discussion topic has been answered Discussion topic: sky steam
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Message posted on 13 Oct 2024 10:02 AM
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hi, i bought a sky tv off someone. but now i have joined sky streaming. can i use the sky streming on the sky glass tv i bought? please dont judge.
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Message posted on 13 Oct 2024 11:34 AM
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Hi @vicslea
As the others have pointed out if you want to use a puck and the TV (i.e in two locations in your home) you will need a whole home subscription. If you just want to use the Glass TV you will need to speak to Sky as this will need to become your primary device.
This article may help: https://www.sky.com/help/articles/buying-sky-glass-second-hand
MikeAlanR
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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Message posted on 13 Oct 2024 10:30 AM
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Re: sky steam
@vicslea wrote:hi, i bought a sky tv off someone. but now i have joined sky streaming. can i use the sky streming on the sky glass tv i bought? please dont judge.
If you bought a second hand Sky Glass TV then you need to ring Sky to start a streaming TV subscription on it. You do not need to attach a Sky Stream puck to a Sky Glass TV.
Message posted on 13 Oct 2024 11:29 AM
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Re: sky steam
@vicslea wrote:hi, i bought a sky tv off someone. but now i have joined sky streaming. can i use the sky streming on the sky glass tv i bought? please dont judge.
if your intention is to use the Puck on another TV and access Sky streaming service on the Sky Glass TV you need to add the Whole Home subscription to your account😉
Message posted on 13 Oct 2024 11:34 AM
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Hi @vicslea
As the others have pointed out if you want to use a puck and the TV (i.e in two locations in your home) you will need a whole home subscription. If you just want to use the Glass TV you will need to speak to Sky as this will need to become your primary device.
This article may help: https://www.sky.com/help/articles/buying-sky-glass-second-hand
MikeAlanR
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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