3

Discussion topic: sky steam

Reply
This message was authored by vicslea This message was authored by: vicslea

sky steam

hi, i bought a sky tv off someone. but now i have joined sky streaming. can i use the sky streming on the sky glass tv i bought? please dont judge.


Best Answers
This message was authored by mikealanr This message was authored by: mikealanr Answer

Re: sky steam

Posted by a Superuser, not a Sky employee. Find out more

Hi @vicslea 

 

As the others have pointed out if you want to use a puck and the TV (i.e in two locations in your home) you will need a whole home subscription. If you just want to use the Glass TV you will need to speak to Sky as this will need to become your primary device.

 

This article may help: https://www.sky.com/help/articles/buying-sky-glass-second-hand

 

MikeAlanR

---
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

View this Answer within the discussion

Reply

All Replies

This message was authored by Mister_Dalek This message was authored by: Mister_Dalek

Re: sky steam


@vicslea wrote:

hi, i bought a sky tv off someone. but now i have joined sky streaming. can i use the sky streming on the sky glass tv i bought? please dont judge.


If you bought a second hand Sky Glass TV then you need to ring Sky to start a streaming TV subscription on it. You do not need to attach a Sky Stream puck to a Sky Glass TV. 

This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: sky steam


@vicslea wrote:

hi, i bought a sky tv off someone. but now i have joined sky streaming. can i use the sky streming on the sky glass tv i bought? please dont judge.


if your intention is to use the Puck on another TV and access Sky streaming service on the Sky Glass TV you need to add the Whole Home subscription to your account😉

=============•===========
This message was authored by mikealanr This message was authored by: mikealanr Answer

Re: sky steam

Posted by a Superuser, not a Sky employee. Find out more

Hi @vicslea 

 

As the others have pointed out if you want to use a puck and the TV (i.e in two locations in your home) you will need a whole home subscription. If you just want to use the Glass TV you will need to speak to Sky as this will need to become your primary device.

 

This article may help: https://www.sky.com/help/articles/buying-sky-glass-second-hand

 

MikeAlanR

---
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion