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This message was authored by: Samdash

sky puck

Hi have recieved my sky puck today working fine on main tv but paying for multiscreen and now no connect to the 2nd tv do i need a sky puck for each tv?


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This message was authored by: BenJoBanjo Answer

Re: sky puck


@Samdash wrote:

Hi have recieved my sky puck today working fine on main tv but paying for multiscreen and now no connect to the 2nd tv do i need a sky puck for each tv?


Yes. You need a puck attached to every TV in your home that you wish to access your Sky package on, together with the Whole Home subscription. 

Every puck also needs to be able to independently receive sufficient broadband speed in order to function, so a minimum of 25Mbps for each puck. This connection needs to be stable and constant. Sky Stream pucks do not cope well with jitter or speed fluctuations. 

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This message was authored by: BenJoBanjo Answer

Re: sky puck


@Samdash wrote:

Hi have recieved my sky puck today working fine on main tv but paying for multiscreen and now no connect to the 2nd tv do i need a sky puck for each tv?


Yes. You need a puck attached to every TV in your home that you wish to access your Sky package on, together with the Whole Home subscription. 

Every puck also needs to be able to independently receive sufficient broadband speed in order to function, so a minimum of 25Mbps for each puck. This connection needs to be stable and constant. Sky Stream pucks do not cope well with jitter or speed fluctuations. 

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