sky puck won't stay on

[RichardVV]

My sky puck has stopped working. Ive unplugged for an hour but when I plug back in the whit elight onthe puck flashes 3 times and then goes out. I originally thought the issue was with the remote but not so sure now. Any suggestions?

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Tom-W19]

Hi @RichardVV 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.