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Discussion topic: puck

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This message was authored by kaddu This message was authored by: kaddu

puck

hello 

I need to order two more PUCK's,

 

How do I do this? cannot get hold of anyone 

 

Mrs Webber 


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This message was authored by Fothergill1 This message was authored by: Fothergill1 Answer

Re: puck

Posted by a Superuser, not a Sky employee. Find out more

@kaddu  I would just call Sky to make the order.   If Sky is you mobile provider you can phone them by  dialling 150.

 

If it is not your provider follow this link https://www.sky.com/help/home and scroll down to need more help, click on this and you will see an 0333 phone number to use to call Sky. Unfortunately I cannot include the actual phone number as the forum filters will block it.

 

When calling Sky to get past the chatbot and speak to someone when asked if you want to go to a web link reply NO (it just brings you back here).  This should result in you being put through to an adviser.

 

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This message was authored by Fothergill1 This message was authored by: Fothergill1 Answer

Re: puck

Posted by a Superuser, not a Sky employee. Find out more

@kaddu  I would just call Sky to make the order.   If Sky is you mobile provider you can phone them by  dialling 150.

 

If it is not your provider follow this link https://www.sky.com/help/home and scroll down to need more help, click on this and you will see an 0333 phone number to use to call Sky. Unfortunately I cannot include the actual phone number as the forum filters will block it.

 

When calling Sky to get past the chatbot and speak to someone when asked if you want to go to a web link reply NO (it just brings you back here).  This should result in you being put through to an adviser.

 

------------------------------------------
If my post has solved your issue please mark as an "Answer"
If it has helped please give it a "Like"
This message was authored by GD1 This message was authored by: GD1

Re: puck

Posted by a Superuser, not a Sky employee. Find out more

@kaddu  Have you tried ordering through your Sky account?  https://www.sky.com/mysky/tv/home-setup

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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