picture and sound issues with sky stream

[pedro_n_f_d_c]

Every day the tv picture and sound pauses and restarts several seconds later until a restart is completed 

[Jason-]

Hello @pedro_n_f_d_c, thanks for taking the time to join our Community and make your first post though I'm sorry this is to report issues with your Sky Stream Puck 😕

I'll send you an invite to a private chat shortly and we can help you get this working better for you.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Thanks, Jason-