26 Sep 2024 10:04 AM
How do I pair a second remote to a sky stream puck? I have already paired the remote that came with the puck.
28 Sep 2024 07:11 AM
Hi @Chrisee I got somemore replies/help with this, as a result I bought a second Sky remote through Amazon (not cheap £30 and Sky don't sell them direct) with the intention of using one on BT and the other IR however the 2nd puck worked straight out of the box without having to set it up or change it to IR. The only thing I had to set up was the connection with my SB.
26 Sep 2024 10:09 AM
Posted by a Superuser, not a Sky employee. Find out more@BC1956 I don't think you can pair 2 bluetooth remotes to the same puck, you should be able to use the 2nd one using IR (so no voice control)
26 Sep 2024 10:13 AM
Thanks do you have a recommendation for the 2nd remote and instructions, I have been trying to set up my One For All that I was using with Virgin STB (I have moved from Virgin to Sky) but it wont read the Sky puck remote
26 Sep 2024 10:31 AM
Posted by a Superuser, not a Sky employee. Find out more@BC1956 It should work over IR, but depending on the database one for all use you should be able to find it under Sky --> Stream or Sky --> Glass
If this a Harmony One for all remote?
26 Sep 2024 12:02 PM
Posted by a Superuser, not a Sky employee. Find out more@BC1956 if you One For All remote has a learning mode you should be able to teach it the IR commands as explained in this thread.
28 Sep 2024 07:08 AM
Hi @GD1 I got somemore replies/help with this, as a result I bought a second Sky remote through Amazon (not cheap £30 and Sky don't sell them direct) with the intention of using one on BT and the other IR however the 2nd puck worked straight out of the box without having to set it up or change it to IR. The only thing I had to set up was the connection with my SB.
28 Sep 2024 07:11 AM
Hi @Chrisee I got somemore replies/help with this, as a result I bought a second Sky remote through Amazon (not cheap £30 and Sky don't sell them direct) with the intention of using one on BT and the other IR however the 2nd puck worked straight out of the box without having to set it up or change it to IR. The only thing I had to set up was the connection with my SB.
07 Jan 2025 01:53 PM
I discovered that a Sky Glass remote works with the Sky Puck, so I went ahead and bought one from eBay for £16. It arrived looking brand new. I successfully set it up to work with the Sky Puck. Once I knew it worked, I also tested the original Sky Puck remote, and it worked too!
So now, I have two remotes in the room, both controlling my Sky Puck without any issues. The only thing that doesn’t work is the Sky Glass Netflix and YouTube buttons. Oh, and my wife accidentally put the Sky Glass remote through a two-hour wash cycle in the washing machine, and it's still working perfectly for now!